What if metabion does not succeed in delivering the requested peptide?
We accept any order for peptides not longer than 30 amino acid residues. If a peptide sequence is not feasible, we will inform you within approx. 1 week from order placement suggesting eventual modifications to the sequence. It goes without saying that if the sequence cannot synthesized, you will not pay for that specific peptide unless agreed upon otherwise. For peptide sequences longer than 30 residues, we must see and check the sequence before accepting the order. The acceptance is communicated within 72 hours. Again, if we will not be able to deliver the peptide, the customer will not be requested to pay for it. In general, synthesis failure for peptides selected from the “standard options portfolio” is less than 5%.
