What if legitimate e-mail is quarantined in the Message Center?
Unfortunately, some legitimate e-mail may be mistakenly directed to your Message Center. This is due to the subjective nature of e-mail messages and what could possibly be considered junk e-mail (SPAM). If a significant amount of legitimate e-mail is being misdirected to the Message Center, a list of approved senders can be built, thereby minimizing the possibility of detaining a legitimate e-mail in the future.