What if I’ve lost the ability to send and receive emails from my handheld?
• Send reactivation message to your handheld. Try to reactivate your BIS account by sending a service book* to your handheld. • Login to the www.digicel.blackberry.com web site • Select Service Books* • Click on Send Service Books. *A service book contains information that tells your BlackBerry Wireless Handheld how to interact with the BlackBerry Infrastructure BACK TO TOP 10. What if I can’t receive email on my device? • Use mailbox management tips. You will be unable to send or receive messages when the digicel.blackberry.com mailbox reaches its storage limit. You can manage the size of your digicel.blackberry.com mailbox using the following methods: • Reconciling Wireless Email • Using Reconcile Now • Purging Deleted Items BACK TO TOP 11. What if I want to free up space in my handheld inbox? • Wireless Email Reconciliation Your BlackBerry device and your BIS account can be set up so that when a message is deleted on your device, it is also deleted in your BlackBerry Internet Servic