What if Ive e-mailed a hotel, but heard nothing back yet?
In nearly every case, you should hear back from a Best Loved hotel within a day or two, depending upon the day of the week and time of day youve written. However, please do keep in mind that some hotels, particularly in northern England and Scotland, close for selected periods in the winter closure information is listed on each hotels Web page. If youre still concerned about a hotels reply, please drop us a line at customerservice@bestloved.com and well be in touch.
