What if Im not sure if I have the correct type of Internet connection and media player, or have a problem in viewing the video?
System requirements include a high-bandwidth connection to the Internet, speakers or headphones for audio, and Windows Media Player version 9 or later. When you click on the program title and launch the video, you will also see a “Help” button for a link to a System Readiness Test: http://multimedia.ford.com/videotest/ on the Web. Ford Motor Company set-up this online readiness test so you can verify that you have the right set-up to view FDTV On-Demand or other streaming video programming. If you still cannot resolve your problem or have additional questions, you can contact the Business Assistance Center (BAC) Technical Support at 800-790-4357 or refer to Dealers Ask Ford.