What if I’m not happy with the standard of work being carried out, for instance by the gardener or cleaner?
Of course, whether you are our Client or a leaseholder, if you feel that work being carried out, for instance under a regular maintenance contract such as gardening or cleaning, is not being done according to the agreed standard, then we would appreciate hearing from you as soon as possible, so this can be put right by us. In addition, our regular inspections are aimed at monitoring the quality of the work carried out by contractors.