What if Im not happy with my goods?
Where goods are deemed unsuitable we are happy to accept returns of most standard items. Goods must be in a resaleable condition in order for a credit note to be raised. Credit notes will be issued less a 10 per cent handling charge and less all carriage charges incurred by the company. Please contact our Customer Services team prior to any return and include a copy of the delivery note with the returned items. Personalised and bespoke items are not accepted as returns and any customers returning such items will not be issued with a credit note. Returns will not be accepted without prior authorisation. Educational Printing Services Limited can arrange collection of any unwanted goods. The charge for this service will be passed onto the customer as described above (carriage charge incurred).
