What if I’m dissatisfied with the quality of a product or service received through BizX?
As with any cash transaction, instances may arise in which you are dissatisfied with the quality of a product or service purchased through the exchange. Likewise, as with a cash transaction, we suggest that you do not sign for or authorize payment for a product or service until you are satisfied with the product or level of service. And, as you would with a cash transaction, inform the seller of the disputed product or service and why you are dissatisfied with the purchase. Most issues can be resolved quickly and easily simply by bringing your concerns to the seller’s attention. If you feel that products or services purchased through the exchange did not meet your expectations, contact your BizX Account Executive immediately. Always let your BizX Account Executive know about any situation in which you are dissatisfied with the quality of products and services purchased, missed appointments or the seller’s failure to deliver products and services as agreed at the time of sale. We rely o
