What if I want to cancel my Internode ADSL account?
We hope that you won’t ever cancel your account – but of course sometimes circumstances and needs change and you may need to do so in the future. In the hopefully unlikely event that you are contemplating canceling your account because you are not happy with the service that you have received, and if you feel that this service is inconsistent with the expectations explained in detail in the Internode ADSL FAQ, we’d welcome your feedback. You can send that feedback to us from this page, regarding what we might be able to do in order to change your mind – we’d much prefer to resolve any issues you might have, if at all possible, rather than to see you go. If you do leave, the only factor to bear in mind is that early cancellation charges may apply. For example: • ADSL signups from 21st April 2009 have a choice of discounted setup and a 24 month contract; or pay the full setup charges and have a one month rolling contract. Internode Ultra & UltraLine services are only available with a 24
