What if I want a different counsellor?
We understand how important it is for you to feel comfortable with your counsellor and this can take time. That is why we encourage you to get to know your counsellor before deciding whether his/her style is right for you. If you still think you will have trouble working together, discuss this with your counsellor and if you wish we will find a ‘better fit’ for you. You may also discuss your concern with your counsellor’s manager by calling 269-9888. Together we can find a solution.
We understand how important it is for you to feel comfortable with your counsellor and this can take time. That’s why we encourage you to get to know your counsellor before deciding whether their style is right for you. If you still think you will have difficulty working together, you can call the number at the end of this brochure and ask to speak with your counsellor’s manager. Together we’ll find a solution.