What if I visit an out-of-network provider? Will I need to submit claim forms with the Consumer Driven Health Option?
Health care professionals and facilities that participate in Aetna plans (in-network providers and facilities) should file claims on your behalf. Some out-of-network providers may also submit claims on your behalf. Check with your doctor or other health care provider to verify if you need to submit a claim. If you receive a bill or if you received care from an out-of-network provider for covered services and need to submit a claim, please complete and mail the applicable form to the address on your ID card. Claim submission forms are available on the Aetna Navigator web site.
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