What if I use my stored value card to pay for eligible medical expenses? Will I still be required to submit documentation?
The required documentation for purchases made with your stored value card is the same information required for traditional paper claims. You should retain copies of all itemized receipts for each card transaction. To comply with IRS requirements, appropriate documentation must be provided to CONEXIS upon request. Appropriate documentation includes your insurance plan’s Explanation of Benefit (EOB) statement or an itemized receipt or bill from the provider including the patient’s name, a description of the service, the original date of service and your portion of the charge. An itemized cash register receipt with the merchant name, name of the item/product, date and amount is acceptable for a limited number of qualified expenses to include over-the-counter medications, hearing aid batteries and contact lens solutions. For prescription drugs, please submit a pharmacy statement or a printout from your pharmacy including the patient’s name, the prescribing physician, the RX number, name of
