What if I upgrade my non GPS-capable phone, and then return it within the 15-day Worry Free Guarantee period. Can I go back to my old non GPS-capable phone?
No, because the FCC requires that carriers convert nearly all of their handsets to GPS capability, Verizon Wireless will no longer allow non GPS phones to be activated onto the network. If you upgrade from a non GPS-capable to a GPS-capable phone and then return it within the 15-day period Verizon Wireless will not allow the older non GPS-capable phone back onto the network. We will however, allow you to exchange the phone for another GPS-capable device that will meet your needs.