What if I updated to a new version of Mac OS X and my games are no longer registered?
This is a problem we have noticed, especially when upgrading to Jaguar – Mac OS X 10.2+ . Although our crack developers are working on a clean solution, it is very easy to solve this problem yourself. In effect, we think you have a new computer (even though you don’t). So, all that needs to happen is for you to add your computer again (this time with the new host id) to your customer record. First, make sure you are running the latest version of the game by using the “Check for Updates…” menu option. This is always a good idea before solving any issues anyway. Next, add your “new” machine to your iX customer record here via this web link: //illumineX.com/connect There are instructions for logging in the first time right on that page. If you have problem finding your Host ID we need, see the FAQ for that topic. Once you add your new system to your customer record, you can open the “License Registry” menu item from any of our games (if the game is running just hit Apple-L) on your syst