What if I still have unanswered questions or issues with InTouch for Members?
Contact our Customer Service staff. You can reach us by phone at (888) 977-9299 during business hours, or by e-mail at cs@pacificsource.com. Or, use the Contact Us form to get help with your question. Be sure to include as much detail as possible: your member ID number, a description of what you’re trying to do, and notes about any error message. Please provide either a daytime phone number where we can call you, or a valid e-mail address, so we can follow up promptly.
