What if I send a broadcast text message and somebody hits reply and sends a message back to us?
On rare occasions, this can occur. Keep in mind that Payprotext is a shared short code so if somebody replies to a broadcast text message, we may not know which customer the reply is intended for. The way to solve this is to say do not reply to this message in your broadcast message. We do have data collection campaign capabilities, to capture custom data, like text2quiz or birthday clubs.
On rare occasions, this can occur. Keep in mind that Gentext is a shared short code so if somebody replies to a broadcast text message, we may not know which customer the reply is intended for. The way to solve this is to say “do not reply to this message” in your broadcast message. We do have data collection campaign capabilities, to capture custom data, like text2quiz or birthday clubs.
