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What if I received an item significantly lower in value as compared to what the seller described?

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What if I received an item significantly lower in value as compared to what the seller described?

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Before filing a claim, we encourage you to work with your seller since most issues can be resolved through direct communication. If you find it necessary to file a claim contact Souq’s customer care: Contact Us within 24 hours of receiving the goods. a case will be open and the matter investigated.

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