What if I ordered Express Service and I do not receive my completed photographs by 12 Noon Central Time (1 pm Eastern)?
In the unlikely event you do not receive the completed photographs by 12:00 noon Central Time (1 pm Eastern), please call our Client Services department at 800-790-8687. A client services representative will verify all contact information on file and determine if delivery of photographs was attempted. Should it be determined that the photographs were not completed by the 12:00 Noon Central Time (1 pm Eastern) deadline, the Express Service fee will not be charged.
Related Questions
- I ordered Video with Voiceover and Express Service - will this portion be completed by 12 Noon Central Time (1 pm Eastern)?
- What if I ordered Express Service and I do not receive my completed photographs by 12 Noon Central Time (1 pm Eastern)?
- Can I cancel a service I have ordered if it isn carried out in a reasonable time eg car repair?
