What if I need technical support when using the Échos e-Book CD-ROM?
If you have questions or need technical assistance, please visit Pearson Customer Technical Support, email, or call 1-800-677-6337. The Product Support Department phone hours are: Monday-Friday 8:00am-8:00pm and Sunday 5:00pm-12:00am (EST). Our technical support staff will need certain details about your system to effectively assist you. If possible, you should be at your computer when you call for support.