What if I need a new Web password or ThriftLine PIN, but my address has changed?
If you request a new Web password or ThriftLine PIN, it will be mailed to you at your TSP address of record. Thus, if you are still in Government service, you must ask your agency to change your address in your TSP account record before you request a new password or PIN. If you are separated from service, write or call the TSP to request a change to your TSP address of record.