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What if I need a new Participant Account Services (PAS) Personal Identification Number (PIN)?

April 26, 2017account Identification participant PAS Pin Services

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What if I need a new Participant Account Services (PAS) Personal Identification Number (PIN)?

2 Answers

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You can request a new PIN online or through PAS: • On the Internet site, the PIN Change section is located under the Personal Information tab. • Call the PAS Line at (866) 679-7077 between 8:00am and 11:00pm ET, Monday through Friday. Press 0 to speak with a PAS Representative, who will ask several security questions to verify your identity and then will help you establish a new PIN.

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You can request a new PIN online or through PAS: • On the Internet site, the Change VRU PIN section is located under the Personal Information tab. • Call the PAS Line at (800) 377-9188 between 7:00 a.m. and 10:00 p.m. ET, Monday through Friday. Press 0 to speak with a PAS Representative, who will ask several security questions to verify your identity and then will help you establish a new PIN.