What if I miss my test because of flu, a flat tyre, etc?
We allow you to reschedule your test appointment at no extra charge up to 12 noon (UK time) two working days before your existing appointment. But after this point we provide no insurance cover for the cost of missed tests. If you have to miss your test for any reason, and you did not reschedule in time, you will have to book another test at your own expense. Yes, this applies in case of illness, family emergency, accident, arrest, siege, train failure and security alert as well as forgetfulness. It also applies to those who arrive at the test centre late and those who arrive with inadequate ID. Candidates who booked their test with a bursary cannot apply for a second bursary to cover the cost of rescheduling: candidates are allowed only one bursary per test cycle. For more information on ID click here.
