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What if I made a payment to a payee through BillPayer that does not get credited to my bill?

April 26, 2017BillPayer credited payee payment

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What if I made a payment to a payee through BillPayer that does not get credited to my bill?

1 Answer

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Your payments are guaranteed. If you properly scheduled your payment with the correct information, have sufficient collected funds in your account and allowed enough time and you discover that a bill has not been paid, we will refund any late fees and finance charges. Plus, we ll investigate with a Payment Inquiry on your behalf.