What if I lose the Digicel Network or that of my Digicel roaming partner?
• Perform a power cycle on your device Performing a power cycle on your device will allow it to re-attach itself to the Digicel network, or that of the Digicel Roaming Partner. • On your handheld, click the Turn Power Off icon. • Once the device is off for a few minutes, click the power button on your device. • The device will quickly search for and register on the Digicel Network. BACK TO TOP 6. What if I am unable to send or receive email? • Check the Network settings. Checking the network settings on your handheld will verify that your handheld is properly configured to send and receive information on the wireless network. • On your handheld, click the Options icon. The Options screen appears. • Click Network The Network screen appears. • Click Scan for Networks and verify the handheld is running on the Digicel network. BACK TO TOP 7. What if I am unable to make a GPRS data connection? • Check the GPRS Network signal strength Checking the signal strength of your handheld will verify
