What if I lose or forget the password for the customer interface in the Wireless Cable Modem?
Please call our Technical Support Department at (800)281-3564, select option number 1, and then press 7729# when prompted to speak with a technician. The technician will be forced to reset the configuration of the Wireless Cable Modem back to the modem’s default settings. Please note that once this is done, any configuration changes you have made will be lost.