What if I have trouble taking my Green Box out to the kerbside?
Residents can get help lifting their recycling by asking for an assisted collection. The collection crew can take it from the doorstep of a property to the collection point. The crew cannot enter properties. Phone the recycling hotline to arrange this. My recycling was not collected today Please do not report a missed collection before 4:30pm, as the crew are still collecting at this time. If it is after 4:30pm, please phone the recycling hotline. If an entire road is missed it may be that there have been access problems and a smaller vehicle will be sent the following day. You can minimise the chance of a missed collection by ensuring your box is at the boundary of your property and clearly visible by 7.30am on your collection day. Back to top Compulsory recycling – tell me more Under the Environmental Protection Act 1990, the London Borough of Hackney can legally require residents to use particular containers for different waste materials. Under the compulsory recycling initiative, t
