What if I have pursued all of the available options and my insurance company still wont pay?
You may need to write a letter to the Insurance Commissioner/Ombudsman in your state. In Virginia: Virginia Bureau of Insurance, P.O. Box 1157, Richmond, VA 23218. [Phone: 1-800-552-7945]. Send a duplicate copy of any correspondence to your insurance carrier. Talk to your employee benefits manager. Dont get discouraged, claims for covered services will be paid most of the time if you are entitled to it and take the time to pursue it.