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• Make sure you have Adobe Acrobat Reader 6.0 installed. • Check that your printer is properly configured. Test by printing another unrelated PDF. • Check your system for software designed to block pop-ups. Temporarily disable your pop-up blocker or enter icx.msbexpress.net as a trusted site. What is your return policy? If you have not logged in and printed the Chattels Checklist and no more than 15 days have passed, you may request a refund by writing us at csinquiry@marshallswift.com What do you do with the information I give you about myself or my property? We use the information you give us regarding your property to calculate the cost of and customize your Cost Segregation reports. We do not sell or share this information with anyone who is not associated with the production of your report. For more information, please consult the Privacy Policy at www.TaxSegExpress.com/legal.asp What do I get for the price? When you purchase a report, you will receive three documents. One is a pr