What if I have pending claims or inquiries at Palmetto GBA at the time of the cutover to CIGNA Government Services?
CIGNA Government Services will be partnering with Palmetto GBA and National Government Services, Inc. (formerly AdminaStar) on the transfer of any pending work at the time of the cutover. CIGNA Government Services will honor the date of receipt recorded by these contractors and will adhere to the same timeliness goals.