What if I have other technical issues downloading or using Pandora on my BlackBerry, such as a hang at sign in or account creation, an error about network availability, or permissions errors?
Most technical issues are caused by outdated BlackBerry software, a missing or insufficient data plan with your cellular carrier, or attempting to install Pandora on an unsupported handset or in combination with an unsupported cellular carrier. Also, be sure your permissions are set correctly: 1. Open “Options” (wrench icon) -> Advanced Options -> Applications 2. Select Pandora in the list 3. Press the menu button 4. Select “Edit Permissions” 5. Set the permissions for Connections to “Allow” 6. Set Interactions to “Allow” (if this doesn’t work, then try “Custom”) 7. Set User Data to “Allow” 8. Press the menu button and select “Save” Finally, make sure your firewall is not enabled (the BlackBerry default is ‘disabled’) in which case we advise contacting your workplace IT team for advice before proceeding. To disable the firewall, if permitted: 1. Open “Options” (wrench icon) -> Security Settings -> Firewall. 2. Make sure Firewall is set to “disabled” and save the changes.
Related Questions
- What if I have other technical issues downloading or using Pandora on my BlackBerry, such as a hang at sign in or account creation, an error about network availability, or permissions errors?
- I get an error when downloading the release version of the Macintosh software in StuffIt format. Why would I get an error if I had no trouble with the demo version download?
- What if I have trouble downloading the Pandora BlackBerry application, or cannot see the "Download" button?
