What if I have a WiFi modem, but it still wont work?
If your WiFi-enabled computer or WiFi modem does not connect, there are three possible reasons: 1. The unit is too far away from a Metro_WiFi access point or radio that is broadcasting a signal, 2. Your computer is not configured to automatically have an IP address assigned by the network; or, 3. There could be another problem with the device and you should contact Trilliantinc via e-mail for support: scnetinfo@trilliantinc.