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What if I have a complaint or request regarding snow and ice control or damages?

April 26, 2017complaint CONTROL Damages Ice request snow

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What if I have a complaint or request regarding snow and ice control or damages?

1 Answer

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10 Posted

Complaints and requests for further services regarding snow and ice control or damages can be made during normal business hours by calling the Public Works Administrator at 515-963-3525. Concerns will be addressed on a priority basis. After business hours during a winter storm event, please call our Street Maintenance Shop at 515-965-6481. Response time should not exceed 24 hours after the snowfall has ceased, unless conditions or operations prevent it.