What if I get a Security Certificate Error when trying to access Access My Accounts Online?
You may get this error message if your web browser is not set to support 128-bit SSL (Secure Socket Layer) encryption protocol. Click here to learn how to check your web browser’s encryption strength. Internet Explorer (IE) users: If you discover that your browser’s encryption is not set to 128-bit encryption, obtain the 128-bit encryption update for Internet Explorer. Additionally, if you use Internet Explorer on a Microsoft Windows 95 (and later) platform, you may also need to update your browser’s Root Certificates information. To download this update, you will need to access the Microsoft website, and the simplest way to do this is by first clicking on “Tools” on IE’s main toolbar and selecting “Windows Update.” This links you to the Microsoft Windows Update website. In the left navigation bar select “Pick updates to install” then click on the version of Windows that you are using. Finally, in the right frame of the Windows Update website, scroll down to the “Root Certificates Upda
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- What if I get a Security Certificate Error when trying to access Access My Accounts Online?
