What if I get a blank screen when attempting to access a course in Blackboard Vista?
Your Internet browser may need a ‘tuneup’ in order to use Blackboard Vista successfully. Go to www.webct.com/tuneup and follow the instructions on the screen or visit our Vista Help page at http://www.ccsu.edu/media/webct_vista_help.htm . You may also need to do one or more of the following: Disable popup/ad blocker programs on your computer. Blackboard Vista depends on pop-ups to be enabled. Spyware could interfere with the use of Blackboard Vista. It is strongly suggested they you install a spyware remover on your computer. Your firewall/security software may be interfering with Blackboard Vista. Be sure that your firewall/security software is up-to-date. You can also try disabling the firewall/security software or make sure that your firewall is allowing access to the Blackboard Vista server. You must have an anti-virus program installed on your computer and it must be up-to-date. CCSU provides all students, faculty, and staff with a free version of McAfee anti-virus software.
Your Internet browser may need a ‘tuneup’ in order to use Blackboard Vista successfully. Go to www.webct.com/tuneup and follow the instructions on the screen or visit our Vista Help page at http://www.ccsu.edu/media/webct_vista_help.htm . You may also need to do one or more of the following: Disable popup/ad blocker programs on your computer. Blackboard Vista depends on pop-ups to be enabled. Spyware could interfere with the use of Blackboard Vista. It is strongly suggested they you install a spyware remover on your computer. Your firewall/security software may be interfering with Blackboard Vista. Be sure that your firewall/security software is up-to-date. You can also try disabling the firewall/security software or make sure that your firewall is allowing access to the Blackboard Vista server. You must have an anti-virus program installed on your computer and it must be up-to-date. CCSU provides all students, faculty, and staff with a free version of McAfee anti-virus software. Go to
