What if I forgot to configure the backup during the initial Cisco CallManager installation?
Verify that the Cisco IP Telephony Applications Backup Utility icon exists in the Windows 2000 system tray. If the icon does not exist, you did not configure the backup during the installation. To obtain the backup utility, perform the following procedure: Procedure Step 1 Click http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml. Step 2 Choose Cisco CallManager Version 3.2 > Download CallManager Cryptographic Software… > Download Cisco 3DES Cryptographic Software under export licensing controls. Step 3 Download the MCS-backup.exe file to your hard drive. Step 4 Make note of the location where you saved the file. Step 5 Double-click the file to begin the installation. Step 6 When a prompt asks if you want to install the backup, click Yes. When the Cisco IP Telephony Applications Backup icon displays in the Windows 2000 system tray, you have completed the installation. Step 7 Perform Step 4 through Step 11 in “Backing Up the Data” section to configure backup settings for the appli
