What if I forget the password to my account at eInstruction?
• Email eInstruction tech support directly at techsupp@einstruction.com. (See Sec. I.5, for more information on technical support.). Remote related problems: What if I cannot enroll my response pad on the eInstruction website? The most common problem is that students misread the serial number printed in small black letters on the back of the blue response pad. The serial number can be somewhat hard to read. Try to read it carefully and be sure you are typing it in correctly. An “8” can sometimes look like a “B,” etc., so you may have to look closely to see which one it is. What if my response does not show up at the response board? • Check battery: Click the remote. There should be a flash. You should proceed to replace the battery on your own, if needed. • Make sure you entered the correct serial number: The serial number you entered when you registered the remote pad on the eInstruction website must match the one printed in small black letters on the back of the remote pad. The seria
