What if I encounter difficulties in using PhotoGrav?
A. We provide one full year of Technical Support that is available via email, FAX, or phone. We want you to be successful in using PhotoGraV and we will expend considerable effort to ensure your success. We would hope that most of your questions would be specific to PhotoGraV and its use but we will attempt, time and resources permitting, to answer questions you might have about related topics. 4. Q. How does PhotoGraV fit in with my scanning software and with CorelDraw, which I use to control and to send information to my engraver. A. (1) Use your scanning software to scan a photo which you save to disk. (2) Use PhotoGraV to process the saved image and save the processed image to disk. (3) Use CorelDraw to send the processed image to your engraver. There are a few rules that you should follow in accomplishing the above steps and those rules are explicitly specified in the PhotoGraV User Guide.
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