What if I don know which transit or paratransit agency I need?
From the Transit Agencies menu (accessed by saying, “Transit Agencies” from the Main Menu or the Public Transportation menu) say, “I don’t know.” The system will respond with, “What city will you be traveling from?” Provide the city name, and 511 will give you a list of transit agencies that serve that city. Select the agency you want and the system will take you to that agency’s menu where you can choose from the available options. If you do not select an option, the system will automatically provide you with the most-used agency for the city you requested.
