What if I don’t have a receipt or proof that I purchased the recalled product at a Toys”R”Us or Babies”R”Us store?
We have a “no quibble” policy when it comes to recalls. This means Toys”R”Us and Babies”R”Us will take back recalled products sold at a Toys”R”Us or Babies”R”Us store at any point during the recall period. No receipt or proof of purchase is necessary to return a recalled product to one of our stores. If you do not have a receipt, you will receive a store credit for the lowest sale price of the product within the last 30 days. There are some exclusions to this policy, so check your local store for more details.
