What if I decide I do not want to be part of the Speedback Online Research Center database anymore?
Return to main menu Technical Difficulties or Errors • What if I accidentally send in my sign-up or a survey before I have completed it? • What if I have a technical problem with a survey? • Why do some browsers work better than others during online focus groups? • Why does my screen blink during online focus groups? • Why do I have to manually refresh my screen during online focus groups? • I have been invited to participate in an online focus group. What if I run into unforeseen technical problems? Is there a telephone number to call? • I downloaded your survey but I received an incomplete form. The check-off boxes are missing for the last few questions and there is nowhere to type my name and address. What happened? • Did you receive my survey? I am not sure if I sent it correctly. • I tried to sign-up but I got a message saying I had already registered. I know I have not. What’s going on? • I tried to access the survey and the site said the survey has closed. Is this an error? • I