What if I changed my name on the Free Application for Federal Student Aid (FAFSA) site, but I am still receiving a message that I entered invalid data?
You changed your last name and updated your Free Application for Federal Student Aid (FAFSA) and then have come to the HescPIN site to request a User ID and PIN. When applying for a HescPIN User ID and PIN we will compare identifying data collected from you to the Institutional Student Information Record (ISIR) provided to us from the United States Department of Education. The ISIR is created, generally within 72 hours, after you complete a Free Application for Federal Student Aid (FAFSA). If we have not yet received an ISIR from the Department of Education, we will be unable to match to your new name. If you have recently completed your FAFSA, you may want to retry this request in another 72 hours. If you have further questions, please contact the HESC Customer Communication Center by telephone toll-free at 1-888-NYS-HESC (1-888-697-4372) or 1-518-473-1574 during the hours of 8:00 a.m. to 4:45 p.m. Eastern time Monday through Friday. The toll-free number for the telecommunications dev
Related Questions
- What if I changed my name on the Free Application for Federal Student Aid (FAFSA) site, but I am still receiving a message that I entered invalid data?
- What can I do if my financial situation has changed since I applied with the Free Application for Federal Student Aid (FAFSA) application?
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