What if I can only select “Midi Ringtones (*.mid) file types when uploading Ringtones?
A. The software must be connected to the phone before all available media types will be displayed. Q. What if I receive an error message “Filename is too long”? A. Filenames are limited in length. The maximum number of characters a filename can have is 20 characters, including the file extension. If the filename length is excessed, rename the file to a shorter length to meet the limitation. If the media is on CDROM, the media is read only. The media will need to be copied to your computer before it can be renamed. Q. What if I receive an error message “Unable to find phone attached”? A. When establishing a connection to the phone, the software is unable to locate a phone device to initialize. Check the following: 1. If using a USB data cable, “Enable USB Connection Support” 2. If using a serial data cable, un check “Enable USB Connection Support” and verify serial communication settings are correct. 3. The data cable is not connected. 4. Data cable not support by phone model and/or dam
