What if I am unable to obtain the datajack number?
If a jack is unlabeled, give us a call and we can try to help track it down with the information we have. Please have information ready regarding room number and applicable phone number when you call. Should furniture need to be moved to verify a datajack number, either ahead of time or during troubleshooting, Network Contacts should request help from their own departments or building staff. What if I need a jack connected, but have no system ready for it? Network Contacts can request a jack be connected and marked permanently connected to the network. They cannot use NetConnect to do this, but must make the request via email to netmanager@fas.harvard.edu. In buildings where roaming is enabled, a Network Contact may request that a jack be patched as roaming. Systems that may use the roaming jack must be registered already in NetConnect (normally, or as roaming-only connections), and may use any roaming jack. In buildings without roaming, Contacts may have limited roaming available by r
