What if I am a new Price Lock Guarantee (PLG) customer and I currently receive a paper invoices?
New PLG customers who receive paper invoices (via mail) will NOT be assessed the $0.99 monthly Paper Statement Service Charge. They will be eligible for the $0.99 Paperless Statement Green Credit if they sign up for PayXpress. • Are other communication service providers charging this type of fee? Yes, other service providers have been charging monthly fees for providing paper invoices for several years. • How can I receive my bill and avoid the surcharge? A customer may avoid the surcharge by electing to receive their bill online (via PayXpress). There is no charge to use PayXPress. • Can I view and print my bill online? Yes, you can view and print your bills online once you have registered for PayXpress.
Related Questions
- I currently submit paper invoices to Alcoa by using the normal mail system. Can I continue to do this in the future or will I be forced to submit electronic invoices?
- Can I know the latest price given to a customer for a certain item without searching his old invoices?
- What if I am a new Price Lock Guarantee (PLG) customer and I currently receive a paper invoices?
