What if I am a Government, Health, or Education customer or a corporate customer and can accept a back-end rebate?
If your new purchase is through HP Direct, we have developed a process to apply the cash-back amount as a credit to your HP Direct account. To request this process, please contact Kristy Wofford (281-927-7544). If your new purchase is through a channel partner, the trade-in cash back can be sent to the channel partner facilitating the purchase and trade. The channel partner then holds the money as a credit and applies it to the next purchase as a discount. Any reseller who is interested in facilitating this trade-in process can obtain additional information under the “Trade-In for Government, Health, and Education” section on HP Trade-In page on the HP Partner Portal site, contact your HP sales representative, or e-mail customer service. Additional program details can be found at http://www.hp.com/go/GHEtradein.
