What if I accidentally submit a false positive (a legitimate site) into the Phish Report Network?
We will provide you a method to notify us as quickly as possible since the terms and conditions of your agreement holds a Sender liable for any losses or damages a user encounters as a result of a false positive submitted into the network. After you agree to the terms and conditions of the Sender (a.k.a. “Data Provider”) agreement and we formally acknowledge you as a Phish Report Network Sender, we will provide that method to you. In the agreement, you will see that two (2) false positives submitted in one quarter means that the Sender will need to submit a plan to Symantec within five (5) business days after Symantec requests it detailing the corrective actions that the Sender will take to improve data accuracy. If the Provider submits another False Positive URL during the thirty (30) day period which follows, Symantec can terminate the Agreement.
