What if DIgby 4 finds evidence of incorrect billing where we have been undercharged?
While overcharging is more common, there are some instances where your service provider may be undercharging. If we discover this, we will point it out to you and you can decide whether or not to have it corrected. If you do this, you may minimize the chance for retroactive billing. If you do not correct under-billing and your service provider discovers it, they may be able to bill you retroactively unless your contract with them specifically prohibits this.
