What, if any, are the differences between problem solving & decision making?
• Many decisions are made in order to solve problems, but • decisions don’t always have to revolve around problem solution. R5. Why would an organization’s senior executives favor developing a wide range of programmed decisions for middle- & lower-level managers? Problems at the middle & lower levels tend to be more structured. • Thus, routine problems should be handled by a repetitive decision. • Also, programmed decisions minimize the need for managers to exercise discretion. • Discretion costs money, so the more non-programmed decisions a manager must make, the higher salary he or she will command because greater judgment is needed. There are strong economic incentives for top management to create standard operational procedures, rules, & policies to guide other middle- & lower-level managers. D2. How might an organization’s culture influence the way in which managers make decisions? • By referring the ten culture traits as a framework; • an organization’s culture might influence ho
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