What if an employee’s parking provider raises their rates, changes management, or the employee changes parking locations?
In the Commuter Check Office program, the employees need to notify the office benefits administrator that they need to order a check made out to a new parking operator or need to change the amount of the check they receive. In the Commuter Check Direct program, employees can return to their online ordering page at any time to modify, cancel or update their order. Using the online ordering page, employees can update the amount of the order, their account number, the billing name, and the billing address of the parking order. The employee is responsible for keeping his or her order up to date.