What if an employee needs a prescription but doesn have an ID card yet?
If the employee has recently been added to an existing group policy, either Hanson Benefits or the benefits administrator can notify the employee of the policy’s group number. The employee can provide this group number to the pharmacist to bill for services. If the employee is not yet showing up in the carrier’s system with active coverage, Hanson Benefits would be happy to assist in expediting the enrollment. If the employee was not added recently but has not received an ID card, Hanson Benefits will be more than happy to find out why, make sure that the employee’s coverage is showing accurately in the carrier’s system and request an ID card. If the employee has misplaced the ID card, you may call the carrier directly to request a replacement card, or call Hanson Benefits to make the request for you. If a policy number has not been issued yet for the group, or the employee information is not loaded in the carrier’s billing system, the employee may need to pay the pharmacy for the pres
If the employee has recently been added to an existing group policy, either Hanson Benefits or the benefits administrator can notify the employee of the policy’s group number. The employee can provide this group number to the pharmacist to bill for services. If the employee is not yet showing up in the carrier’s system with active coverage, Hanson Benefits would be happy to assist in expediting the enrollment. If the employee was not added recently but has not received an ID card, Hanson Benefits will be more than happy to find out why, make sure that the employee’s coverage is showing accurately in the carrier’s system and request an ID card. If the employee has misplaced the ID card, you may call the carrier directly to request a replacement card, or call Hanson Benefits to make the request for you. If a policy number has not been issued yet for the group, or the employee information is not loaded in the carrier’s billing system, the employee may need to pay the pharmacy for the pres
